SECURITY. TRUST. PEACE OF MIND.
MANAGED IT SERVICE & SUPPORT
Caretakers of Your Productivity
Our Services
We offer responsive IT support in Indiana, Tennessee, Michigan
Business System Solutions: trusted computer support.
We see you. You’re not alone in this. We’re here to help.
Whether you have an IT company or you’re learning that you need one, it’s hard to know where to begin.
Let’s be honest: IT is a critical part of running your business but it can be expensive, confusing, and frustrating. Sometimes it feels like you have to be a technical expert in order to understand not only what you need but also what your current IT folks are covering (or not). And you’re already an expert in your business; taking on the world of IT is too much. (Ain’t nobody got time for that!)
You’re worried about cybersecurity, knowing what to do if you get hacked, and making sure your equipment is updated. Staying in budget with the rising costs of computers and technology is enough to keep you up at night.
We see you. We hear you. We’re here to help. We walk alongside you as your partner, as your internal IT department, and as your strategic planner to guide you as your business grows.
To find out more about us, our processes, or you want to get a free IT audit, give us a call.
Why Choose Us
Business System Solutions solves your IT issues.
Our clients will tell you: "BSS just takes care of everything." You need expert guidance, robust security tools, and responsive support in emergencies large and small. You need to trust that your data is protected and systems in place for business continuity.
You'll have extensive protection against cyber threats and network disasters, all for a consistent monthly fee with no surprise invoices. We work with your tech vendors and provide a dedicated Account Manager to help you budget and plan for your growth.
Integrity, Responsiveness, and Attention to Details are just a few of the values we embody in our culture. We promise to be the Caretakers of Your Productivity.
Complete Satisfaction Guaranteed
You have the right to expect complete satisfaction and full disclosure involving your technology and service. If you aren't satisfied the solution will be on OUR dime, not yours.
Dedicated, Responsive Help Desk
A dedicated team answers your phone calls and support tickets are assigned within an hour. You'll receive regular updates for your issues through direct communication from our large support team.
Flat Rate Billing
The same monthly bill for IT service means you can accurately budget for the year and plan for equipment upgrades. You'll never get nickel-and-dime surprise charges from us!
End User & Security Awareness Education
It only takes one click from one user to let a hacker into your system. Education is a huge part of who we are, and we make this easy for you and your staff through our weekly tech tips, monthly newsletters, and security awareness training videos. Additionally, your team can have access to a robust online training library covering everything from Microsoft Office to the latest cybersecurity threats.
Threat Monitoring 24/7 & Maintenance
Expensive repairs and recovery costs are significantly reduced with our network monitoring and maintenance. These tools enable us to detect tiny, hidden problems and repair them BEFORE they turn into expensive downtime disasters.
Peace Of Mind
More than just your network, we manage your company's best interest. You're protected against malicious attacks and accidental mistakes, and your company's bottom line from unexpected technology failures or attacks. Our solutions can be customized to your needs and budget.
Results Speak For Themselves
Real-time Client Satisfaction
Customer Satisfaction Rating
Live Client Feedback
Our Process
Step 1 - Discovery
Engage in collaborative
discovery.
Step 2 - Plan
Review your technology solutions roadmap.
Step 3 - Implement
Transition with minimal
disruption.
Step 4 - Achieve
Experience clarity, relief, and peace of mind.
TENNESSEE
Byron Glenn
Technical Solutions
Advisor Manager
MICHIGAN
INDIANA
Latest Articles
Keep up to date with the latest technology news:
Celebrating 30 Years of BSS: A Legacy of Service, Innovation, and Growth
In 1995, the world was just beginning to utilize the internet and build websites. Bill Ooms was laying the foundation for what would become a trusted name in IT managed services ...
Read MoreDon’t Trash Your Electronic Waste
Proper recycling of electronic waste means being a good steward for your data, security, and the environment. By Anisa Williams, BSS ...
Read MoreMicrosoft 365 Grants for Non-Profit Licensing is Cancelled
BSS has been informed that Microsoft is cancelling the grant licensing that gives 10 free licenses to non-profit organizations. Simply, it ...
Read MoreGuard Your Personal Accounts to Save Your Business
Hackers target less secure personal accounts to cross over to your business networks. By Anisa Williams, BSS Staff 91%. That is ...
Read More
